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This is the second time we have stayed at this hotel and we think it is great. The food and service is excellent.
Angela
février 2025
We stayed here for 23hrs between flights. The staff were amazing, we landed 5am after a 17 hour flight. Our early check in was not ready so they gave us a breakfast voucher and stored our bags. We could use the pools and facilities. There is a mini water park, with tame slides finishing in an easy to supervise areas. This was awesome for my 5 and 8 year old and great for me as I could stand centrally and see them both. There are lots of very attentive life guards too. Our room was ready by 8am We had the breakfast buffet and late lunch buffet. These were great value. and the food was awesome. The dinner bufffet had kids healthy options like a pasta bar with choose your own veggies and sauces and meats.
Rhiannon
juin 2025
The location of the hotel is fantastic if you have kids - easy to get cabs with car seats from the hotel to the local attractions such as Kidzania, Sea World, Ferrari World, Legoland etc. The onsite waterpark was also amazing, just a 2 minute walk from the hotel, it may not keep older kids amused for too long as it is a small waterpark but it was brilliant for kids aged 3-8. We had two rooms connected and the rooms were extremly spacious, both with balconies overlooking the water.
Katharine
décembre 2024
Overall, the experience was really good. The staff is caring, the pool and water park are well-equipped with security guards ensuring the safety of children, the restaurants are excellent, and the ambiance is wonderful. I would highly recommend this hotel to anyone looking for a great experience and a relaxing time with family.
Imad
juin 2025
The staff was amazing! The garden is beatiful, special the garden from Westin hotel. You can use both hotel’s garden and restaurants with many pool. The hotel view for the city. The waterpark was a good activity for the children. The quality of the cocktails!:))
Eva
mai 2025
Everything about this hotel was fantastic—truly couldn’t fault a thing. We upgraded to a king room, which included breakfast, high tea, and happy hour, all served in the beautiful 10th-floor lounge. The space was lovely, the staff were incredible, and the food exceeded all expectations—so much variety and something new each time. Way better than we imagined!
Melanie
juin 2025
All facilities for the kids.. kids club, swimming pools, waterpark and the beach… very enjoyable for the kids from 1,5 to 15.. staff always welcoming us
Khadejah
juin 2024
From the moment we arrived until the moment we checked out, every staff member we encountered was friendly, humble, and always had a smile on their face! From the valet and concierge to the front desk, housekeeping team, and the restaurant staff in the lobby—everyone made us feel genuinely welcome. A very special shoutout goes to the amazing lounge team on the 10th floor—Sabita, Kalpani, and Prajyoton. Every time we stepped into the lounge, we were greeted by name and remembered preferences without even needing to ask. Their warm, joyful energy and dedication to making us feel comfortable truly stood out. As for the facilities, the variety of pools for both kids and adults was fantastic. We enjoyed exploring the different areas, and it really felt like a peaceful escape from the hustle and bustle of Dubai. My family and I were truly happy and fully enjoyed our stay. Thank you to the entire team for making our experience so special. You are the face of the resort and absolutely deserve recognition—whether a bonus or a raise—for the outstanding service you deliver!
Majed
juillet 2025
he staff and reception were consistently amazing and incredibly helpful throughout my stay. I especially enjoyed the uniquely warm pool water – a delightful and rare treat. The complimentary valet parking was a definite plus. My child absolutely loved the Jungle Bay waterpark, which was a fantastic perk for hotel guests. The access to all three hotel facilities truly created a resort city atmosphere, offering something for everyone. Finally, the location is ideal for those seeking a luxurious experience in the upscale area.
Herish
janvier 2025
Resort, water park, beach, pools, valet service, most of the staff was courteous.
Komal
juillet 2023
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